This privacy policy is effective as of 1 October 2026.
PCP247 is a trading name of Mark Leckie, who is authorised and regulated by the Financial Conduct Authority (FRN: 834008) and registered under the Data Protection Act 2018 (ZB693604). We are the data controller for the personal information you give us through this website and on calls with us.
You can contact us:
PCP247 is an affiliate lead generator. We do not handle claims ourselves. We introduce people who may have a mis-sold vehicle finance claim to Reclaim My Money Limited (“RMM”). RMM is an authorised claims management company regulated by the Financial Conduct Authority (FRN: 934965) and registered under the Data Protection Act 2018 (ZB630486). It is registered in England and Wales (No. 12838621) with its registered office at 85 Gresham Street, London, EC2V 7NQ.
We will receive a referral fee from third parties for customer introductions, in line with FCA disclosure rules. Using our service does not guarantee a faster or better outcome. You can claim yourself for free, first through your financial provider. Otherwise, you can claim via the Financial Ombudsman Service.
Your information moves in one direction, through three organisations:
PCP247 explains how your information may be used and shared as part of your claims journey. Before signing any documents, you will be given access to this privacy policy, RMM’s privacy policy and the relevant claims documents so that you can review how your personal information will be handled.
You can stop at any stage by contacting us (RMM).
We collect your title, name, date of birth, current and previous addresses, email address, telephone number, details of your vehicle finance, your electronic signature, and recordings of calls with us. We collect personal data directly from you. We may also obtain personal data from third parties, including sub-affiliates, lead generation partners and data suppliers acting on our behalf or supplying data to us.
We collect and use your personal information to:
Under the UK General Data Protection Regulation (UK GDPR) we must have a lawful basis to handle your personal information. We rely on the following:
We need your personal information to introduce you to RMM. If we do not collect it, we will not be able to pass on your enquiry and RMM will not be able to assess your claim.
Reclaim My Money Limited (RMM). We share your title, name, date of birth, current and previous addresses, contact details, vehicle finance details and signed documents with RMM for the purposes of onboarding you and assessing your potential mis-sold vehicle finance claim.
We may also share your personal information with the following third parties:
Credit report and eligibility checks. PCP247 does not carry out credit searches itself. RMM carries out these checks once it has received your details from us. Your title, name, address, date of birth and previous addresses may be used to produce credit reports and verify your eligibility for your claim. These checks use soft searches, which do not affect your credit score. Only the personal data necessary for verification and reporting is used or shared for this purpose.
Credit report information may be obtained from credit reference agencies, including Equifax Ltd and TransUnion, where applicable. Any such checks are carried out in accordance with the consent you provide during our online journey. For information about how credit reference agencies use and share personal data, including the legitimate interests they pursue, please read the Credit Reference Agency Information Notice (CRAIN): TransUnion; Equifax.
Professional advisers. We may engage professional advisers such as compliance consultants, lawyers and accountants, who may be given access to your personal information in order to provide their services to us. We obtain a written undertaking of confidentiality from them.
Merger or acquisition. If we are subject to a merger or acquisition, we may share your personal information with the organisation(s) that acquire or merge with our business, and their professional advisers, during the transaction and afterwards. That organisation will be required to use your personal information in the ways described in this privacy policy.
We will store your personal information for up to six years from the date of your enquiry. This lets us evidence what you were told and what you agreed to, and refer to our records if you make a complaint.
If you do not object to marketing or unsubscribe from our marketing emails, we will store your personal information for marketing purposes until you do.
RMM set their own retention periods, explained in their privacy policies.
Right to access. You have the right to request copies of the personal information we hold about you at any time.
Right to rectification. You have the right to request that we correct any inaccurate personal information we hold about you.
Right to erasure. You have the right to request that we delete your personal information from our records. We may need to keep some records where we have a legal reason to, such as evidence of your consent or to handle a complaint.
Right to restrict processing. You have the right to request that we restrict how we use your personal information.
Right to object. You have the right to object to the collection and use of your personal information at any time. This includes the right to object to the use of your personal information for direct marketing.
Right to data portability. You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word, or to request that it be ported to another controller.
Right to withdraw consent. You have the right to withdraw your consent at any time. If you withdraw consent after we have passed your information to RMM, we will tell them. You can also contact RMM directly.
You can exercise all your rights by contacting us on any of the contact details above. Because RMM is a data controller, requests about information they hold can also be sent to them directly.
You can lodge a complaint withus directly using the contact details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the regulator that makes sure we use your personal information lawfully.
You can complain to the ICO at https://ico.org.uk/concerns/ or by calling 0303 123 1113.
